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  +44 20 3286 0808
  +61 2 8005 7980
 

FAQ ON SAMPLE

Can I request samples before placing order?

Yes you can always ask for samples. We maintain huge sample bank throughout the year for our customers. Sample will always give you better idea on our product quality. Please email us the sample you need.

What is Stock Sample?

We maintain huge sample bank in our warehouse throughout the year for our customers. These samples are from our sample bank to give better idea on fabric, finish of the product, which may not match the colour or design you are looking for. Though we can send fabric swatch as per your request along with the samples.

What is Custom Made Sample?

Custom Made Sample is like made to order product for you as per your specification – design, colour, fabric….etc and completed with club badge too. Custom Made Sample will give you maximum idea of your dream team kit before placing order.

Can I see CAD design of custom made sample?

Yes you can always request for CAD design so see how your team kit will look like….Choose a product design, let us know the product code, let us know the design option you need and email in details along with club badge. We will send the design within few hours.

How fast I can get samples?

For stock sample we take 4 to 5 days and for custom made sample we take only 14 days.

Can I request multiple samples as per specification?

Yes you can ask for multiple samples as per specification with club badge on, in different sizes too.

Do you charge for stock samples?

We do not charge anything for samples though customers have to deposit a cost of the sample product into PayPal as security deposit. Once the sample returned back to us in good condition within 3 weeks we will refund back the money after deducting the postage fee (both way).

Can you send me fabric sample swatch in club colours?

Yes we can send fabric swatch in your club colours.

Can you make sample of my design and colours which I not found in your site?

Yes we can make custom made samples for you as per your design and club colours which are not in our website. Though we offer huge option to the customers.

Can I request few sizes of a product for trial?

Yes you can request sample products in 3-4 sizes just to check the fittings, measurement…etc.

Can I see photographs of sample I want, before dispatch?

Yes you can request for stock sample photo and custom made sample photo before we dispatch at your address.

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